Perhaps no industry is under more pressure to improve services while reducing overall costs than government and public sector, from county and local agencies to the national level. Rate payers are demanding more convenient, simple ways to access their local governments, online services and instant accessibility whether leveraging traditional phone lines, a mobile device or the web.
The same technology that powers Temovi business solutions enables the City of Los Angeles to replace its legacy communications networks with state-of-the-art, cloud-based technology that provides its employees the ability to communicate in real time via voice, video conference, text or web conference.
By implementing Visual Attendant on a government website, citizens may self-select the department of choice and connect directly from their deskphone, mobile device, computer or tablet. Once connected, issues and requests can be resolved quickly. Staff productivity increases as misrouted calls are eliminated.
Cloud based unified communications allows mobility to users, allowing teams who work off site to access data, report issues, process paperwork and more options from any device regardless the location throughout a private-secure application.
The Temovi Cloud is built on the same carrier-class elements that support millions of IP lines and billions of minutes of use by customers worldwide. Temovi infrastructure is designed for 99.99% uptime: all of that is deployed in geographically redundant datacentres.
Cloud based technology provides local authorities employees the ability to communicate in real time via voice, video conference, text or web conference.
Business communications are key to any customer relationship and the overall team’s performance. Our team executes a study of the business to understand which system will deliver the greatest results based on the business needs, size, and industry.
An account manager will contact you for a personalised assessment of your communication needs.