Friday, July 5th, 2019

Successful businesses focus on delivering value to their customers, suppliers, employees, and investors, while also meeting regulatory requirements in certain high-stakes industries. This includes the ability to continue...

Thursday, July 4th, 2019

Do you think you could detect a scam so easily? The common phishing scams that we all know have evolved to a more sophisticated level of advanced business fraud. Payment fraud occurs when businesses of any size are tricked...

Monday, June 3rd, 2019

New tools have been designed to simplify the human-computer interaction and enhance the customer service experience. With the significant increase in messengers through different online platforms, virtual chatbots that...

Thursday, May 30th, 2019

Imagine a real-time communications solution that allows one phone number to follow users wherever they go, accessible from their desk, their smartphone, their tablet, or their laptop; from anywhere with an internet connection,...

Monday, April 29th, 2019

We all are aware that communications have radically changed and evolved in recent years; we have advanced from simple phone calls to a digital world - making use of email, website and social media channels to keep in...

Monday, April 22nd, 2019

Voice over Internet Protocol (VoIP) in simple terms is a system that allows users to make and receive calls using a broadband internet connection rather than a conventional phone line via the Public Switched Telephony...